The report “Big Data in Logistics” focuses on three areas of application for data analysis by logistics companies and other industries: operational efficiency, customer experience and new business models. The report includes concrete examples that could be applied in practice in each of these three areas.
“Big data” is the name given to the huge amounts of information that can be systematically collected from various sources and then analyzed and evaluated with the help of new technologies. The rapid increase in the quantity of available data is primarily the result of automatic generation. Examples include the recording of delivery data or prescriptions in the healthcare sector. Companies and other organizations hope that the evaluation of such data will allow them to recognize relevant trends at an early stage, giving them concrete competitive advantages.
“Big Data in Logistics” is available for download at www.dhl.com/bigdata. The study was conducted as a part of the Logistics Trend Radar program. DHL’s central innovation department uses the Trend Radar to identify topics that could have a major impact on the future of the logistics industry. Dowload at: