Improving the Audit results of DPD Depot in Bad Bentheim: A Design Science Approach

The master thesis at hand has been conducted with the purpose to explore real organizational problems at Dynamic Parcel Distribution GmbH & Co (DPD) and to present possible solutions for generating functional and operational improvements in the company’s depot in Bentheim, Germany. According to Van Aken et al. (2009), problem solving in organizations is often…

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The Valuation of Time Slot Delivery

Purpose – The purpose of this thesis is to measure the valuation of consumers in terms of investing time, and investing money, of the willingness to pay (WTP) for time slot delivery of parcels. This service allows consumers to choose a predefined time slot for a parcel to be delivered and it could enable online…

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Supply Chain and Risk Management

The MIT/PricewaterhouseCoopers Global Supply Chain and Risk Management Survey is a study of the supply chain operations and risk management approaches of 209 companies with global footprints. As globally operating organizations, they are exposed to high-risk scenarios ranging from controllable risks—such as raw material price fluctuation, currency fluctuations, market changes, or fuel price volatility—to uncontrollable…

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Big Data in Logistics

The report “Big Data in Logistics” focuses on three areas of application for data analysis by logistics companies and other industries: operational efficiency, customer experience and new business models. The report includes concrete examples that could be applied in practice in each of these three areas. “Big data” is the name given to the huge…

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New Approaches for Routing Courier Delivery Services

http://digitallibrary.usc.edu/cdm/ref/collection/p15799coll3/id/110992 Courier delivery services deal with the problem of routing a fleet of vehicles from a depot to service a set of customers that are geographically dispersed. In many cases, in addition to a regular uncertain demand, the industry is faced with sporadic, tightly constrained, urgent requests. An example of such an application is the…

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Mass customisation at TNT post pakketservice

In de afgelopen periode is op basis van een literatuuronderzoek, drie casestudies en een workshop dit rapport tot stand gekomen. In het verkennende literatuuronderzoek zijn diverse theorieën naar voren gekomen. Wat opvalt is dat het onderzoek naar mass customisation nog in een relatief beginnend stadium is. Dit komt vooral omdat recente ontwikkelingen op het gebied…

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